What Should You Look for In Last-Mile Delivery Solutions

If you are in the business of transportation and logistics, you’d be aware of the importance of last-mile delivery. This is where the best operators get ahead of their competitors. Thanks to the advancements in technology and the push that has come from the Covid-19 pandemic, logistics businesses have been forced to go back to the drawing board and work towards streamlining their operations. This is not to say that last-mile delivery systems weren’t in use prior to the pandemic. However, the pandemic has changed the rules of the game. 

More people are shopping online today than before the pandemic, and this has not only created huge business opportunities for logistics companies but also increased the competition. If your business is committed to offering the best last-mile delivery experience to the end customers, you need to invest in the best last-mile software solutions. Here are some of the things you need to look for in the last mile delivery system. 

• Auto Dispatch & Matching – This is the most important feature of last-mile software solutions which ensures that the products reach their intended addresses in the least possible time. This feature automates the process of dispatching that would help choose the most suitable couriers/drivers for the job through algorithms. This feature does away with a manual intervention that not only is labor-intensive but also slows down the process. 

• Routing – There can be x number of routes to reach a destination and a profitable business chooses the best one. This is where routing is an important part of your operation, and the last mile delivery system should not only suggest the best routes for delivery but also offer alternative routes for contingency. 

• Realtime Tracking – The last-mile delivery system should allow the dispatcher and recipient to track the consignment in real-time and provide the most accurate ETA (expected time of arrival) information. This ensures a better experience for the recipient apart from ensuring smoother operations for the businesses. 

• Advanced Analytics – Your business needs to constantly improve and streamline to reduce delivery times and cut the cost of operations. This is where the delivery system you choose should have advanced analytics tools. These tools should measure your success and at the same time offer insights into making improvements. 

• Predictive Insights – Logistics operations are dynamic and hence you need to choose a solution that offers you predictive insights on your operations. It should raise alerts on upcoming threats to your operations and help you mitigate those risks. 

• Proof of Delivery – This is an old and essential feature in any logistics business. Your delivery system should have a POD module that comes with signature, delivery notes, images, etc. to ensure you are able to track the package all the way to the recipients’ doorstep.  

By keeping these things in mind your business would be able to choose the best last mile software solutions. The market is flooded with such tools and hence you must be extremely demanding while picking on one to increase your productivity and improve satisfaction for your customers. 

Summary – In this write-up, we look at some of the things your business needs to consider while choosing last-mile software solutions.  

3 Things To Consider Before Offering Delivery Services For Your Restaurant

Are you noticing the recent shift in your margins and your customer needs? As restaurant owners, we need to leverage the trends that are shaping our industry. Adding delivery options to your restaurant is one such opportunity right now. 

But before you look for a delivery management system online, let’s first come to terms with the reality of the world.

Restaurant Delivery Services Is High In Demand 

People don’t want to risk their lives visiting restaurants all the time. They want to stay home and enjoy food and drinks from the comfort of their couch. Living with the pandemic is the new normal here. The world is changing fast, and so should you to stay relevant to your customers. Adding a delivery component brings in complexity and requires wise decisions.

Here are three tips to make the process of restaurant delivery services easy for you.

1. Why Should I Add Delivery To My Restaurant?

The delivery service is popping out everywhere. It is seeing high growth in the financial market and is all set to bring in high dividends for you. The evolution of food-delivery apps has further added to the demand.

All kinds of off-premise dining are on the rise now. Whether it is takeout, delivery, or curbside pick-ups, they make up for huge restaurant traffic. Plus, the rise of delivery routing software is aiding the market growth.

2. Should I Go For A Third-party Delivery Company?

Companies like Amazon, Uber, Eat24, and DeliveryDudes bring in the tech and marketing for your restaurant. But they put you in a direct battle with other restaurants out there. They charge you a delivery fee which is fine at the start. But, they also ask for a share of your food cost as per the order volume. 

It's not fair!

So, you need a delivery management system to ease out delivery services. All you need is to find a lifestyle niche to create your customer base. It can be catering for organic, kosher, family dinners, or even vegans. It's time to increase margins and give the customers what they want.

3. What System Or Software Do I Need To Start Delivering?

Many delivery routing software systems offer end-to-end online ordering and delivery. It keeps track of your customer order and ensures speedy delivery. How does that happen? The routing systems help choose the best delivery route with less traffic for you.

Whether you look up to Uber drivers or hire a few hourly employees, tech can open up new avenues for your restaurant. Also, look for local labor laws before moving ahead with things. It may initiate labor taxes and workers' compensation.

Given the rise in delivery services, this is the right time to leverage the opportunity to grow your business. You can look for a delivery fleet, a food truck, or even pick-up assistance to reach your customers.

Get the best delivery management platform with us to ensure the last mile delivery for your customers. Hurry up! Your customers are waiting to enjoy hot serving.

 

Reasons to Invest On Delivery and Route Management Software

We are living in an age of high expectations and do not prefer delayed services. To meet customer expectations, you must strive to build customer loyalty which can be pretty challenging in this competitive era. Trying to understand the customer's preference is the first step towards achieving customer loyalty.

Here, we have put down the reasons to invest in a delivery and route optimization app and how it can benefit your business.

What Is Delivery Administration Software?

A delivery management system is a digital logistic tool used for preparing, organizing, improving, and implementing various delivery activities. It is an integrated communication system connecting everyone within a single platform. This software can be used in each step of the delivery process.

Being the centerpiece of the delivery business, this can benefit you in the following ways.

Easy Workflow

Instead of using spreadsheets to keep track of all your deliveries, you can implement DMS use. It will help to ease the delivery process to ensure a smooth workflow. It is possible to streamline the delivery management and enhance the delivery team's visibility in the day-to-day operations.

Real-time Tracking

Often, it can be challenging and time-consuming to track the whereabouts of your delivery team. With delivery management software, you can follow them on a real-time basis and get accurate information on their whereabouts.

Enhanced Communication

Streamlining the flow of work through DMS can help to improve communication with the delivery team. There is no need for you to take the orders on paper. But instead, the order gets recorded and is passed down to the responsible delivery team.

Route Optimization

With the help of route planning software, you save the time taken to work out the most appropriate route. You do not have to depend on your delivery team to determine the best route. This software can do that for you. It saves delivery time and is an effective way to meet the objectives of your business.

Easy Order Management

Delivery routing software can help to improve order management, providing you with better visibility of the operations. You can get complete information on the orders without having to go through much trouble.

The delivery optimization software can be an excellent tool for your business. If you are looking to create such tools, do visit pickpackage.com. They are the best in providing an end-to-end delivery management solution.